Support — FinanceXE

FinanceXE is a personal and family finance app: expenses, income, cards, accounts, budgets and balance forecast — even offline.

Contact

Questions, issues or suggestions: help@financexe.com.br. We reply within 2 business days.

Does it work offline? Yes. Everything is saved on your device instantly and syncs when you're back online.
How do I share with my family? Go to More › Family, create a family and send the invite code. Everyone keeps their own login.
How do I add an expense with Siri? Say "Hey Siri, add an expense in FinanceXE" and tell it what you spent. The form opens filled in for you to check.
Is the receipt photo stored? No. It's read on your device and then discarded.
How do I export my data? In More › Reports: a PDF for the period or a full Excel spreadsheet.
How do I delete my account? In More › Settings › Delete account. Your data is erased from our servers.
Why do I see ads? The free plan shows a discreet banner on Home and Transactions — it helps keep the app running. Premium subscribers see no ads. Your financial data is never used for ads.
What does the AI do? Does it work on my phone? On iPhones with Apple Intelligence (iOS 26+, iPhone 15 Pro or newer) with Premium: it suggests the category, fills in an entry from a sentence ("Describe an entry" in +), reads receipts better and writes the month summary on the Dashboard. Everything runs on the device. These features are iPhone-only — on Android and iPhones without Apple Intelligence the app works normally, without them.
Which currency does the app use? Your device's region currency (Settings › General › Language & Region).